Privacy Policy
This privacy policy applies to the My eVault app and to all business activities of Rocket Innovation Group Pty Limited (RIG, We or Our), ACN 161 303 108, DUNS 7474 18734, including RIG’s website, to the extent that it involves the collection, use, disclosure or handling of personal information of it users.
RIG understands the importance of the discreet and confidential handling of personal information. It is RIG’s policy to comply with the requirements of the Privacy Act (Cth) 1988 (Act) and the National Privacy Principles contained in that Act in all activities of RIG involving the collection, use, disclosure and handling of personal information.
In this privacy policy, personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
What types of personal information do we collect?
RIG will only collect the email addresses of users of the My eVault app.
Collection
RIG will only collect personal information by lawful and fair means and not in an unreasonably intrusive way.
Where practicable, RIG will make known the purpose for which it is collecting personal information and will collect personal information concerning an individual only from that individual.
We may collect certain analytics and usage information from users to channel our efforts and improve user experience. Any such data will be anonymously collated, grouped or summarised for research or other functionality enhancements to improve the user experience. This data can not and will not be used to personally identify any person.
Use and Disclosure
RIG will only use personal information it collects to email users with information as requested by them ,or to update users on the content and improvements of the My eVault app. RIG gives users options to opt out of all communications it sends.
RIG will not use personal information concerning an individual for a purpose other than the primary purpose for which it was collected, unless RIG or its client has obtained the consent of the individual to the use of that information for a secondary use.
We will not share personal information with any third party outside of Our organisation, without your permission.
Personal information collected or stored for RIG is never used for or disclosed to another user, client or to any other third party.
Data Quality
RIG will take all reasonable steps to ensure that personal information that it holds is accurate, complete and up-to-date.
Users may communicate any personal detail changes including e-mail address changes by amending this information in the Settings menu of the My eVault app or through the RIG website.
Third-party Services and Websites
For the provision of information and convenience purposes, we may provide links to external websites which may have their own privacy policies. Users must review the applicable privacy policy for each of the websites they visit, before disclosing personal information.
Anonymity
Where practicable, RIG will maintain the anonymity of an individual in a database of personal information unless the identity of the individual is necessary to perform a lawful activity.
Data Security
Prior to being able to access and use the My eVault app, all users must activate settings which enable security features to protect the data they enter into the My eVault app. In particular, users must also setup the passcode lock in the My eVault app to maximise security over data entered into the My eVault app. The My eVault app also has a configurable timeout and lockout feature to protect data entered into the My eVault app.
All RIG employees and sub-contractors are required to sign confidentiality undertakings which extend to user personal information.
RIG is not responsible for any loss of data entered by users in the My eVault app or stored in any external backup system (such as iCloud) whether through a user’s loss of their iOS device, the failure of RIG or any third party or for any other reason.
Openness
On request by individual users, RIG will make known to those users the types of personal information it holds, the purpose for which it is held and how RIG collects, holds and uses that information.
Access and Correction
On request by a user, but subject to the exceptions prescribed by the National Privacy Principles, RIG will provide the user with access to their personal information and will allow that individual a reasonable opportunity to correct any inaccuracies or out-of-date information.
A request for access to the personal information held by RIG concerning a user can be made to RIG’s Privacy Committee at the email address mentioned below. A fee may apply.
Identifiers
RIG will not use tax file numbers or other government-issued identifiers, other than the ABN or ACN, to identify a record of personal information relating to a user.
Our Right To Change Policy
We reserve the right to change our privacy policy at any time. Therefore, we advise users to review the privacy policy from time to time so they are aware of all modifications to the privacy policy.
Contacting RIG regarding privacy issues
For any questions or comments concerning RIG’s privacy policy and practices, contact us here.